Update (18 Apr 2024 18:14hrs) This incident was closed on Thursday, April 18th, 2024 at 18:14hrs. Update (18 Apr 2024 18:14hrs) Work to restore service was completed at 13:20 on 18/04/2024. Customers should now find services to be working as expected. We will continue to monitor services to ensure they remain stable.

Any issues being experienced after this time should be treated as individual cases and reported in the usual manner.

We apologise again for the inconvenience caused and thank you for your patience throughout this issue.