We have been advised by OFNL of an outage in the Felnex (SM6) area:
Last updated:(03 Mar 2021 13:37hrs)
Status: Currently open.
Location: Felnex (SM6).
We are currently experiencing a network incident in Felnex (SM6) affecting voice and data services for some customers. Engineers are currently investigating the issue and will provide an update as soon as possible or within 2 hours.
Please do not reset your equipment.
We apologise for any inconvenience this may cause.
Update from OFNL: (03 Mar 2021 19:34hrs)
This incident was closed on Wednesday, March 3rd, 2021 at 19:34hrs.
Update from OFNL:
OFNL engineers have arrived at the site and are continuing to investigate the problem. A further update will be provided as soon as we have more information.
We apologise again for the inconvenience caused and thank you for your patience.
We are aware of a partial outage in and around the Dargate area. Engineers are en route. Please do not reset your equipment.
We will post updates as they become available. Apologies for the inconvenience.
Engineers have located the fault and restored the service.