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Stickied Incidents

15th April 2026

We are currently aware of an outage affecting broadband services on West Mersea Holiday Park

We have identified a potential fault on site and are in the process of arranging an engineer visit to get this fixed.

Please do not reset your equipment during this time. We apologise for the inconvenience caused.

View Scheduled Maintenance

Incidents

16th April 2026

We are aware of a fault affecting broadband and phone services at "Damage Barton Caravan and Camping Site"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

  • The fault at Damage Barton Caravan and Camping Site has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Damage Barton Caravan and Camping Site have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Brynteg Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Brynteg Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Brynteg Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • 15th April 2026

    We are aware of a fault affecting broadband and phone services at "Brynteg Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Brynteg Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Brynteg Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are currently aware of an outage affecting broadband services on West Mersea Holiday Park

    We have identified a potential fault on site and are in the process of arranging an engineer visit to get this fixed.

    Please do not reset your equipment during this time. We apologise for the inconvenience caused.

    We are aware of a fault affecting broadband and phone services at "Littondale Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Littondale Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Littondale Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Marlie Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Marlie Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Marlie Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We have encountered further issues at Marlie Holiday Park

    Investigation has resumed. We will provide further updates as soon as possible.

  • All services at Marlie Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Hendwr Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Hendwr Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Hendwr Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Chichester Lakeside Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Chichester Lakeside Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Chichester Lakeside Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Ladys Mile Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Ladys Mile Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Ladys Mile Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Home Farm Holiday Centre"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Home Farm Holiday Centre has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Home Farm Holiday Centre have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Regency Living - Tall Trees Park Homes & Lodges"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Regency Living - Tall Trees Park Homes & Lodges has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Regency Living - Tall Trees Park Homes & Lodges have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Trewiston Farm Caravan Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Trewiston Farm Caravan Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Trewiston Farm Caravan Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Costwold Grange Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Costwold Grange Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Costwold Grange Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Spindlewood Country Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Spindlewood Country Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Spindlewood Country Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • 14th April 2026

    We are aware of a fault affecting broadband and phone services at "Hendwr Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Hendwr Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Hendwr Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Yorkshire Dales Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Yorkshire Dales Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Yorkshire Dales Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Otterington Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Otterington Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Otterington Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Amble Links Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Amble Links Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Amble Links Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Otterington Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Otterington Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Otterington Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Chichester Lakeside Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Chichester Lakeside Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Chichester Lakeside Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Chichester Lakeside Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Chichester Lakeside Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Chichester Lakeside Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Chichester Lakeside Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time. We apologise for the inconvenience caused.

  • The fault at Chichester Lakeside Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Chichester Lakeside Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are currently aware of an outage affecting broadband services on Beauport Holiday Park

    We have an engineer on site performing scheduled maintenance to equipment that will effect your connection.

    Please do not reset your equipment during this time. We apologise for the inconvenience caused.

  • The planned works at Beauport have been completed.

    If you are still experiencing issues, please contact our support team on 01227 668901

  • We are aware of a fault affecting broadband and phone services at "Regency Living - Tall Trees Park Homes & Lodges"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Regency Living - Tall Trees Park Homes & Lodges has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Regency Living - Tall Trees Park Homes & Lodges have been restored.

    We are monitoring closely for any further issues.

  • 13th April 2026

    We are currently aware of an outage affecting broadband services on Beauport Holiday Park

    We are investigating and working with the park to get the resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Beauport Holiday Park has been marked as resolved. If you are still experiencing issues, please contact our support team on 01227 668901.

  • Our engineer has attended site and found that the lamp post our equipment is located on, has a power fault.

    Our engineer has raised this with the park to investigate

    Apologies for the inconvenience caused

  • We have an engineer going to site to investigate the issue

    Please do not reset your equipment

    Apologies for any inconvenience caused

  • We are aware of a fault affecting broadband and phone services at "Trevella Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Trevella Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Trevella Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Monte Carlo Parks Ltd - Seafield Caravan Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Monte Carlo Parks Ltd - Seafield Caravan Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Monte Carlo Parks Ltd - Seafield Caravan Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Monte Carlo Parks Ltd - Seebreeze Caravan Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Monte Carlo Parks Ltd - Seebreeze Caravan Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Monte Carlo Parks Ltd - Seebreeze Caravan Park have been restored.

    We are monitoring closely for any further issues.

  • 11th April 2026

    We are aware of a fault affecting broadband and phone services at "Brynteg Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Brynteg Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Brynteg Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Littondale Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Littondale Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Littondale Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We have encountered further issues at Littondale Holiday Park

    Investigation has resumed. We will provide further updates as soon as possible.

  • All services at Littondale Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Glendale Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Glendale Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Glendale Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • 10th April 2026

    We are aware of a fault affecting broadband and phone services at "Newhaven Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Newhaven Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Newhaven Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Chichester Lakeside Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Chichester Lakeside Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Chichester Lakeside Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Hendwr Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Hendwr Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Hendwr Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Littondale Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Littondale Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Littondale Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Chichester Lakeside Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Chichester Lakeside Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Chichester Lakeside Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Church Farm Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Church Farm Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Church Farm Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Chichester Lakeside Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Chichester Lakeside Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Chichester Lakeside Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Silver Sands Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Silver Sands Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Silver Sands Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We have encountered further issues at Silver Sands Holiday Park

    Investigation has resumed. We will provide further updates as soon as possible.

  • All services at Silver Sands Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Riverview Country Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Riverview Country Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Riverview Country Park have been restored.

    We are monitoring closely for any further issues.

  • We have encountered further issues at Riverview Country Park

    Investigation has resumed. We will provide further updates as soon as possible.

  • All services at Riverview Country Park have been restored.

    We are monitoring closely for any further issues.

  • 9th April 2026

    We are aware of a fault affecting broadband and phone services at "Sandaway Beach Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Sandaway Beach Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Sandaway Beach Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Tarka Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Tarka Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Tarka Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Tarka Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Tarka Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Tarka Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Sandaway Beach Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Sandaway Beach Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Sandaway Beach Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Sandaway Beach Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Sandaway Beach Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Sandaway Beach Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Chacewater Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Chacewater Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Chacewater Park have been restored.

    We are monitoring closely for any further issues.

  • We have encountered further issues at Chacewater Park

    Investigation has resumed. We will provide further updates as soon as possible.

  • All services at Chacewater Park have been restored.

    We are monitoring closely for any further issues.