We are aware of a network fault in Lydd & the surrounding area that is causing slow speeds on our WiMAX service.
We are working to resolve this issue as soon as possible.
Further updates will be posted here
We apologise for any inconvenience caused.
Our engineers have now got permission to access the repeater sire and have now resolved the issue which was causing slow speeds in the Lydd area.
Apologies for any inconvenience caused during this issue.
We are currently awaiting clearance from the main repeater site to access the feed to the area and carry out maintenance on the link to resolve this issue.
Apologies for any inconvenience caused.
No incidents reported
We are currently aware of an outage in the Sheppey areas.
We have an engineer scheduled to attend first thing in the morning
to investigate and hope to have this resolved as quickly as possible.
We hope to have an update by midday tomorrow.
Please do not reset your routers
We are currently aware of an issue affecting Wimax connections in the St Mary At Hoo area.
We are working to get this back online as soon as we can.
Our engineers have been to site and resolved the issue , Connections back online around 9.45 am 16/5/22
We are currently experiencing an UKPowerNetwork related outage that is affecting our WiMAX service in the Shottenden and surrounding area.
UKPowerNetwork have confirm they are carrying out maintenance in the area and have to switch off power.
The current resolution time is between 16:30 - 17:30pm 11th May.
We apologies for any inconvenience caused during this time.
Please do not reset your equipment during this time.