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Stickied Incidents

19th March 2026

Park Holidays Outage - Beauport

We are currently aware of an outage affecting broadband services on Beauport Holiday Park

We are investigating and working with the park to get the resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

  • We have identified a potential issue with the power supplying our equipment in the blue bell lane area of park.

    We are continuing to work with the site to get this restored as soon as possible.

    Please do not reset your equipment during this time. We apologise for the inconvenience caused.

    • View Scheduled Maintenance

    Incidents

    26th March 2026

    Service issues have been detected at Hengar Manor Holiday Park

    We are aware of a fault affecting broadband and phone services at "Hengar Manor Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Hengar Manor Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Hengar Manor Holiday Park have been restored.

    We are monitoring closely for any further issues.

    • Service issues have been detected at Winchelsea Sands Holiday Park

    We are aware of a fault affecting broadband and phone services at "Winchelsea Sands Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Winchelsea Sands Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Winchelsea Sands Holiday Park have been restored.

    We are monitoring closely for any further issues.

    • 25th March 2026

    Park Holidays Outage - Pakefield

    We are currently aware of an outage affecting broadband services on Pakefield Holiday Park

    We are investigating and working with the park to get the resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

    Service issues have been detected at Oyster Bay Holiday Park

    We are aware of a fault affecting broadband and phone services at "Oyster Bay Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Oyster Bay Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Oyster Bay Holiday Park have been restored.

    We are monitoring closely for any further issues.

    • 24th March 2026

    Service issues have been detected at Littondale Holiday Park

    We are aware of a fault affecting broadband and phone services at "Littondale Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Littondale Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Littondale Holiday Park have been restored.

    We are monitoring closely for any further issues.

    • Service issues have been detected at Littondale Holiday Park

    We are aware of a fault affecting broadband and phone services at "Littondale Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Littondale Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Littondale Holiday Park have been restored.

    We are monitoring closely for any further issues.

    • Service issues have been detected at Glendale Holiday Park

    We are aware of a fault affecting broadband and phone services at "Glendale Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Glendale Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Glendale Holiday Park have been restored.

    We are monitoring closely for any further issues.

    • Service issues have been detected at Marlie Holiday Park

    We are aware of a fault affecting broadband and phone services at "Marlie Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Marlie Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Marlie Holiday Park have been restored.

    We are monitoring closely for any further issues.

    • Service issues have been detected at Broadland Sands Holiday Park

    We are aware of a fault affecting broadband and phone services at "Broadland Sands Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Broadland Sands Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Broadland Sands Holiday Park have been restored.

    We are monitoring closely for any further issues.

    • Service issues have been detected at Little Haven Caravan Park

    We are aware of a fault affecting broadband and phone services at "Little Haven Caravan Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Little Haven Caravan Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Little Haven Caravan Park have been restored.

    We are monitoring closely for any further issues.

    • Service issues have been detected at Halleaths Caravan Park

    We are aware of a fault affecting broadband and phone services at "Halleaths Caravan Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Halleaths Caravan Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Halleaths Caravan Park have been restored.

    We are monitoring closely for any further issues.

    • 23rd March 2026

    Service issues have been detected at Harts Holiday Park

    We are aware of a fault affecting broadband and phone services at "Harts Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Harts Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Harts Holiday Park have been restored.

    We are monitoring closely for any further issues.

    • Service issues have been detected at Regency Living - Tall Trees Park Homes & Lodges

    We are aware of a fault affecting broadband and phone services at "Regency Living - Tall Trees Park Homes & Lodges"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Regency Living - Tall Trees Park Homes & Lodges has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Regency Living - Tall Trees Park Homes & Lodges have been restored.

    We are monitoring closely for any further issues.

    • Service issues have been detected at Quex Holiday Park & Camp Site

    We are aware of a fault affecting broadband and phone services at "Quex Holiday Park & Camp Site"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Quex Holiday Park & Camp Site has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Quex Holiday Park & Camp Site have been restored.

    We are monitoring closely for any further issues.

    • Service issues have been detected at Birchington Vale Holiday Park

    We are aware of a fault affecting broadband and phone services at "Birchington Vale Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Birchington Vale Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Birchington Vale Holiday Park have been restored.

    We are monitoring closely for any further issues.

    • 22nd March 2026

    Service issues have been detected at Rye Harbour Holiday Park

    We are aware of a fault affecting broadband and phone services at "Rye Harbour Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

    21st March 2026

    Service issues have been detected at Tanner Farm Park

    We are aware of a fault affecting broadband and phone services at "Tanner Farm Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Tanner Farm Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Tanner Farm Park have been restored.

    We are monitoring closely for any further issues.

    • 20th March 2026

    Service issues have been detected at Monte Carlo Parks Ltd - Seafield Caravan Park

    We are aware of a fault affecting broadband and phone services at "Monte Carlo Parks Ltd - Seafield Caravan Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Monte Carlo Parks Ltd - Seafield Caravan Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Monte Carlo Parks Ltd - Seafield Caravan Park have been restored.

    We are monitoring closely for any further issues.

    • Service issues have been detected at Birchington Vale Holiday Park

    We are aware of a fault affecting broadband and phone services at "Birchington Vale Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Birchington Vale Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Birchington Vale Holiday Park have been restored.

    We are monitoring closely for any further issues.

    • Service issues have been detected at Hendwr Holiday Park

    We are aware of a fault affecting broadband and phone services at "Hendwr Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Hendwr Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Hendwr Holiday Park have been restored.

    We are monitoring closely for any further issues.

    • Service issues have been detected at Trossachs Holiday Park

    We are aware of a fault affecting broadband and phone services at "Trossachs Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.