Some systems are experiencing issues

Incidents

22nd January 2021

No incidents reported

21st January 2021

We are aware of an issue affecting our wimax connections in the Shadoxhurst Area . We currently have engineers onsite investigating . Apologies for any inconvenience this may cause

  • Engineers have resolved the issue at the repeater site affecting the Shadoxhurst area, and all should be working normally now.

  • 20th January 2021

    We are currently aware of an issue affecting Broadland Sands Park Suffolk NR32 5LQ Wimax and Fibre connections . We will update once we have further information. Apologies for any inconvenience this may cause.

  • Our Fibre line providers engineers will be onsite this morning investigating . We will update once we have further information . Apologies again for the disruption in service this has caused.

  • We have Identified a Fibre issue into the park , which is under investigation with the Fibre line provider. we will update once we get any further information.

  • We are still investigating the issues affecting the wimax and fibre connections at Broadland Sands Park. We will advise further updates when we have them.

  • 19th January 2021

    We are currently investigating an outage affecting areas of Thanet and surrounding villages who have our Wimax connection. We will update once have further information.

  • A Power supply issue at our Main repeater in Thanet has been resolved. All Wimax connections should be back online. Apologies for any inconvenience this may have caused.

  • 18th January 2021

    No incidents reported

    17th January 2021

    No incidents reported

    16th January 2021

    No incidents reported