Incidents

We are aware of a fault affecting broadband and phone services at "Broadland Sands Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Pentire Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Otterington Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Sandy Beach Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Lodge Coppice Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Ashbourne Heights Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Trevella Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Hedley Wood Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Trelawne Manor Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Little Lakes Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Turnberry Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Pakefield Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Killigarth Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Tallington Lakes Leisure Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Broadland Sands Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Riverview Country Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Carlton Meres Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Ladys Mile Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We have been advised that there is maintenance taking place on the OFNL Network affecting the CM1 area on 25/02/2026.

Start Time: 2026-02-25 00:00:00

End Time: 2026-02-25 06:00:00

Description: 3rd Party maintenance and improvement work on our network

Expected Downtime: 6hrs 0mins

Please do not reset your equipment during this time. If you experience any problems after this time, please contact our support team.

We are aware of a fault affecting broadband and phone services at "Dawlish Sands Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Marlie Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Dawlish Sands Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Littondale Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Littondale Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Searles Leisure Resort"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Pakefield Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Tallington Lakes Leisure Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Beauport Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Coghurst Hall Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Marlie Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We have been advised that there is maintenance taking place on the OFNL Network affecting the W3 6LB and W3 6HU area on 29/05/2026.

Please be advised that there will be a planned 3rd Party maintenance on the OFNL network: Reference: 374963 Start Time: 2026-05-29 00:00:00 End Time: 2026-05-29 06:00:00 Description: A 3rd party will be carrying out maintenance and improvement work on their network. Expected Downtime: 6hrs 0mins

Please do not reset your equipment during this time. If you experience any problems after this time, please contact our support team.

We are aware of a fault affecting broadband and phone services at "Flower Of May - Muston Grange Caravan Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Polperro Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Riverview Country Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Littondale Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Oaklands Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "West Mersea Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Seawick Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Martello Beach Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "St Osyth Beach Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are currently aware of an outage affecting broadband and phone services in the CT3 1 postcode and surrounding areas

We are investigating the cause of this outage and will provide further updates as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Bovisand Lodge Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Bovisand Lodge Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Bovisand Lodge Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Bovisand Lodge Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Club WiFi - John Fowler Holidays - Sandy Meadows Lodge Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Sandhills Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

We are aware of a fault affecting broadband and phone services at "Coghurst Hall Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.