We are aware of a fault affecting broadband and phone services at "West Mersea Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Pakefield Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Tallington Lakes Leisure Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Beauport Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Coghurst Hall Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Marlie Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We have been advised that there is maintenance taking place on the OFNL Network affecting the W3 6LB and W3 6HU area on 29/05/2026.
Please be advised that there will be a planned 3rd Party maintenance on the OFNL network: Reference: 374963 Start Time: 2026-05-29 00:00:00 End Time: 2026-05-29 06:00:00 Description: A 3rd party will be carrying out maintenance and improvement work on their network. Expected Downtime: 6hrs 0mins
Please do not reset your equipment during this time. If you experience any problems after this time, please contact our support team.
We are aware of a fault affecting broadband and phone services at "Flower Of May - Muston Grange Caravan Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
The fault at Flower Of May - Muston Grange Caravan Park has been marked as resolved.
If you are still experiencing issues, please contact our support team on 01227 668901.
All services at Flower Of May - Muston Grange Caravan Park have been restored.
We are monitoring closely for any further issues.
We are aware of a fault affecting broadband and phone services at "Polperro Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Riverview Country Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Newhaven Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Littondale Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Oaklands Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "West Mersea Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Seawick Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Martello Beach Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "St Osyth Beach Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are currently aware of an outage affecting broadband and phone services in the CT3 1 postcode and surrounding areas
We are investigating the cause of this outage and will provide further updates as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
The fault at CT3 1 postcode and surrounding areas has been marked as resolved.
If you are still experiencing issues, please contact our support team on 01227 668901
Unplanned power outage on the UK Power Grid Network affecting equipment in the area.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Bovisand Lodge Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Bovisand Lodge Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Bovisand Lodge Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Bovisand Lodge Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Pakefield Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are currently aware of an outage affecting some broadband services on Sand Le Mere Holiday Park
We are investigating and working with the park to get the resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Club WiFi - John Fowler Holidays - Sandy Meadows Lodge Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
The fault at Club WiFi - John Fowler Holidays - Sandy Meadows Lodge Park has been marked as resolved.
If you are still experiencing issues, please contact our support team on 01227 668901.
All services at Club WiFi - John Fowler Holidays - Sandy Meadows Lodge Park have been restored.
We are monitoring closely for any further issues.
We are aware of a fault affecting broadband and phone services at "Regency Living - Tall Trees Park Homes & Lodges"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
The fault at Regency Living - Tall Trees Park Homes & Lodges has been marked as resolved.
If you are still experiencing issues, please contact our support team on 01227 668901.
All services at Regency Living - Tall Trees Park Homes & Lodges have been restored.
We are monitoring closely for any further issues.
We are aware of a fault affecting broadband and phone services at "Sandhills Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Coghurst Hall Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Dovercourt Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Sandhills Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Costwold Grange Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Felixstowe Beach Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Sandhills Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Coghurst Hall Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Beauport Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Monte Carlo Parks Ltd - Seafield Caravan Park / / SeaBreeze Caravan Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
The fault at Monte Carlo Parks Ltd - Seafield Caravan Park has been marked as resolved.
If you are still experiencing issues, please contact our support team on 01227 668901.
All services at Monte Carlo Parks Ltd - Seafield Caravan Park have been restored.
We are monitoring closely for any further issues.
We are continuing to work with the park to get this issue resolved as soon as we can.
We are aware of a fault affecting broadband and phone services at "Dovercourt Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We have been advised of work affecting broadband services on Beauport & Coghurst Holiday Parks
The park are carrying out some work on the reception building between the hours of 9am-12pm and our equipment will be offline during this.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are currently aware of an outage affecting broadband and phone services in the Corby NN17, NN18 areas
OFNL have advised the following: We have a network incident in the Corby NN17 and NN18 area affecting phone and Internet services. Our team are looking into this and will provide an update by 20:00.
Please do not reset your equipment.
We apologise for the inconvenience caused.
OFNL now advised issue fixed:
Update (18 Feb 2026 14:11hrs) This incident was closed on Wednesday, February 18th, 2026 at 14:11hrs. Update (18 Feb 2026 14:11hrs) Work to restore all voice services was completed at 14:10 on 18/02/2026. All data services remain stable. We will continue to monitor the network closely.
Thank you for your patience during this incident. Update (18 Feb 2026 12:22hrs) Voice services are now approximately 70% restored. Our teams are continuing to work to restore all remaining voice services as quickly as possible.
Further updates will be provided as progress continues.
Update (18 Feb 2026 09:37hrs) Data services are now fully operational. However, we are aware that voice services are only partially restored.
Our teams are actively working to resolve the remaining issues affecting voice services for some customers. Further updates will be provided as work progresses.
Update (17 Feb 2026 19:56hrs) Our engineer on site has identified a power issue. We have requested specialist power engineers to attend and assist with restoring power. We will provide a further update once the power engineers arrive on site, or by 22:00 (10pm), whichever comes first.
We are aware of a fault affecting broadband and phone services at "Costwold Grange Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Bay View Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Bowland Fell Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Alberta Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
The fault at Alberta Holiday Park has been marked as resolved.
If you are still experiencing issues, please contact our support team on 01227 668901.
All services at Alberta Holiday Park have been restored.
We are monitoring closely for any further issues.
We have encountered further issues at Alberta Holiday Park
Investigation has resumed. We will provide further updates as soon as possible.
All services at Alberta Holiday Park have been restored.
We are monitoring closely for any further issues.
We are aware of a fault affecting broadband and phone services at "Coghurst Hall Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Beauport Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Littondale Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Trewiston Farm Caravan Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.