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Stickied Incidents

19th March 2026

Park Holidays Outage - Beauport

We are currently aware of an outage affecting broadband services on Beauport Holiday Park

We are investigating and working with the park to get the resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

  • We have identified a potential issue with the power supplying our equipment in the blue bell lane area of park.

    We are continuing to work with the site to get this restored as soon as possible.

    Please do not reset your equipment during this time. We apologise for the inconvenience caused.

    • View Scheduled Maintenance

    Incidents

    19th March 2026

    Park Holidays Outage - Beauport

    We are currently aware of an outage affecting broadband services on Beauport Holiday Park

    We are investigating and working with the park to get the resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • We have identified a potential issue with the power supplying our equipment in the blue bell lane area of park.

    We are continuing to work with the site to get this restored as soon as possible.

    Please do not reset your equipment during this time. We apologise for the inconvenience caused.

    • Hicks Leisure Diamond Farm Caravan Park

    We are currently aware of an outage affecting broadband services on Hicks Leisure Diamond Farm Caravan Park We are investigating and working with the park to get the resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • Engineers have resolved the issue and connections are now back online working as normal.

    We apologise for the inconvenience caused during this outage

  • We have Vfast engineer booked to investigate this this afternoon

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

    • Service issues have been detected at Chichester Lakeside Holiday Park

    We are aware of a fault affecting broadband and phone services at "Chichester Lakeside Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Chichester Lakeside Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Chichester Lakeside Holiday Park have been restored.

    We are monitoring closely for any further issues.

    • Service issues have been detected at Bowland Fell Holiday Park

    We are aware of a fault affecting broadband and phone services at "Bowland Fell Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Bowland Fell Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Bowland Fell Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We have encountered further issues at Bowland Fell Holiday Park

    Investigation has resumed. We will provide further updates as soon as possible.

  • All services at Bowland Fell Holiday Park have been restored.

    We are monitoring closely for any further issues.

    • Service issues have been detected at Home Farm Holiday Centre

    We are aware of a fault affecting broadband and phone services at "Home Farm Holiday Centre"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Home Farm Holiday Centre has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Home Farm Holiday Centre have been restored.

    We are monitoring closely for any further issues.

  • We have encountered further issues at Home Farm Holiday Centre

    Investigation has resumed. We will provide further updates as soon as possible.

  • All services at Home Farm Holiday Centre have been restored.

    We are monitoring closely for any further issues.

    • Service issues have been detected at Home Farm Holiday Centre

    We are aware of a fault affecting broadband and phone services at "Home Farm Holiday Centre"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Home Farm Holiday Centre has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Home Farm Holiday Centre have been restored.

    We are monitoring closely for any further issues.

    • 18th March 2026

    Service issues have been detected at Manor Farm Seaton Caravan Park

    We are aware of a fault affecting broadband and phone services at "Manor Farm Seaton Caravan Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Manor Farm Seaton Caravan Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Manor Farm Seaton Caravan Park have been restored.

    We are monitoring closely for any further issues.

    • Service issues have been detected at Tarka Holiday Park

    We are aware of a fault affecting broadband and phone services at "Tarka Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Tarka Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Tarka Holiday Park have been restored.

    We are monitoring closely for any further issues.

    • 17th March 2026

    Service issues have been detected at Newhaven Holiday Park

    We are aware of a fault affecting broadband and phone services at "Newhaven Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Newhaven Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Newhaven Holiday Park have been restored.

    We are monitoring closely for any further issues.

    • Service issues have been detected at Alberta Holiday Park

    We are aware of a fault affecting broadband and phone services at "Alberta Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Alberta Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Alberta Holiday Park have been restored.

    We are monitoring closely for any further issues.

    • 16th March 2026

    Service issues have been detected at Hendwr Holiday Park

    We are aware of a fault affecting broadband and phone services at "Hendwr Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Hendwr Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Hendwr Holiday Park have been restored.

    We are monitoring closely for any further issues.

    • 15th March 2026

    Service issues have been detected at Littondale Holiday Park

    We are aware of a fault affecting broadband and phone services at "Littondale Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Littondale Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Littondale Holiday Park have been restored.

    We are monitoring closely for any further issues.

    • Service issues have been detected at Sandhills Holiday Park

    We are aware of a fault affecting broadband and phone services at "Sandhills Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Sandhills Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Sandhills Holiday Park have been restored.

    We are monitoring closely for any further issues.

    • Service issues have been detected at Littondale Holiday Park

    We are aware of a fault affecting broadband and phone services at "Littondale Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Littondale Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Littondale Holiday Park have been restored.

    We are monitoring closely for any further issues.

    • 13th March 2026

    Park Outage - River Wyre

    We are currently aware of some ongoing maintenance affecting broadband services on River Wyre Holiday Park

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • Connectivity has been restored for the current moment - we will continue to monitor this to ensure no further issues.

    • WiMAX Outage - Preston & Wingham, Kent

    We are currently aware of an outage affecting broadband and phone services in the Preston & Wingham areas of Kent.

    Some equipment has fallen overnight during the winds and our engineers are on site now to work on getting this back online. Further updates will be proivded as they become available

    Please do not reset your equipment during this time. We apologise for the inconvenience caused.

    Service issues have been detected at Church Farm Holiday Park

    We are aware of a fault affecting broadband and phone services at "Church Farm Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Church Farm Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Church Farm Holiday Park have been restored.

    We are monitoring closely for any further issues.

    • Service issues have been detected at Hedley Wood Holiday Park

    We are aware of a fault affecting broadband and phone services at "Hedley Wood Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Hedley Wood Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Hedley Wood Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We have encountered further issues at Hedley Wood Holiday Park

    Investigation has resumed. We will provide further updates as soon as possible.

  • All services at Hedley Wood Holiday Park have been restored.

    We are monitoring closely for any further issues.

    • Service issues have been detected at Riverview Country Park

    We are aware of a fault affecting broadband and phone services at "Riverview Country Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Riverview Country Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Riverview Country Park have been restored.

    We are monitoring closely for any further issues.

    • 12th March 2026

    Service issues have been detected at Littondale Holiday Park

    We are aware of a fault affecting broadband and phone services at "Littondale Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Littondale Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Littondale Holiday Park have been restored.

    We are monitoring closely for any further issues.

    • Service issues have been detected at Newhaven Holiday Park

    We are aware of a fault affecting broadband and phone services at "Newhaven Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Newhaven Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Newhaven Holiday Park have been restored.

    We are monitoring closely for any further issues.

    • Service issues have been detected at Littondale Holiday Park

    We are aware of a fault affecting broadband and phone services at "Littondale Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Littondale Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Littondale Holiday Park have been restored.

    We are monitoring closely for any further issues.

    • Service issues have been detected at Turnberry Holiday Park

    We are aware of a fault affecting broadband and phone services at "Turnberry Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Turnberry Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Turnberry Holiday Park have been restored.

    We are monitoring closely for any further issues.