Some systems are experiencing issues
View Scheduled Maintenance

Incidents

13th November 2026

We are aware of a fault affecting broadband and phone services at "Trelay Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

  • The fault at Trelay Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Trelay Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Wood Farm Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Wood Farm Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Wood Farm Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We have encountered further issues at Wood Farm Holiday Park

    Investigation has resumed. We will provide further updates as soon as possible.

  • All services at Wood Farm Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • A global Microsoft outage is affecting email. You may not receive emails from us and we may not receive yours. This means support tickets sent by email may be delayed or may not be logged and you may not receive ticket updates from us.

    If you need help, please call us instead of emailing. Where possible, we'll call you with updates on your tickets.

    We'll post an update here as soon as we know more.

    12th November 2026

    We are aware of a fault affecting broadband and phone services at "Hendwr Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Hendwr Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Hendwr Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Rye Harbour Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Rye Harbour Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Rye Harbour Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Pease Bay Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Pease Bay Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Pease Bay Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Hendwr Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Hendwr Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Hendwr Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Hendwr Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Hendwr Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Hendwr Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • 11th November 2026

    We are aware of a fault affecting broadband and phone services at "Hendwr Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Hendwr Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Hendwr Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We have encountered further issues at Hendwr Holiday Park

    Investigation has resumed. We will provide further updates as soon as possible.

  • All services at Hendwr Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We have encountered further issues at Hendwr Holiday Park

    Investigation has resumed. We will provide further updates as soon as possible.

  • All services at Hendwr Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We have encountered further issues at Hendwr Holiday Park

    Investigation has resumed. We will provide further updates as soon as possible.

  • All services at Hendwr Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We have encountered further issues at Hendwr Holiday Park

    Investigation has resumed. We will provide further updates as soon as possible.

  • All services at Hendwr Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We have encountered further issues at Hendwr Holiday Park

    Investigation has resumed. We will provide further updates as soon as possible.

  • All services at Hendwr Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Rye Harbour Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Rye Harbour Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Rye Harbour Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Rye Harbour Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Rye Harbour Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Rye Harbour Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • 10th November 2026

    We are aware of a fault affecting broadband and phone services at "Winchelsea Sands Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Winchelsea Sands Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Winchelsea Sands Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Glendale Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Glendale Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Glendale Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Verdant Leisure - Coldingham Bay Leisure Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Verdant Leisure - Coldingham Bay Leisure Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Verdant Leisure - Coldingham Bay Leisure Park have been restored.

    We are monitoring closely for any further issues.

  • 9th November 2026

    We are aware of a fault affecting broadband and phone services at "Landscove Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Landscove Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Landscove Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Comrie Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Comrie Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Comrie Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • 7th November 2026

    We are aware of a fault affecting broadband and phone services at "Carnevas Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Carnevas Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Carnevas Holiday Park have been restored.

    We are monitoring closely for any further issues.