We are currently aware of an outage affecting broadband services on Beauport Holiday Park
We are investigating and working with the park to get the resolved as soon as possible.
Please do not reset your equipment during this time. We apologise for the inconvenience caused.
Engineers have now replaced faulty equipment onsite and connections should now be back online
Apologies for any inconvenience caused
We have spoken with the maintenance team on site who have confirmed that the ongoing outage is due to waterlogged equipment.
An engineer is being arranged to attend site to resolve this fault.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Sand-le-mere Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Hicks Leisure Ltd - Diamond Farm"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Birchington Vale Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Tanner Farm Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Damage Barton Caravan and Camping Site"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Lossiemouth Bay Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Silver Sands Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Hendwr Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Hendwr Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
The fault at Hendwr Holiday Park has been marked as resolved.
If you are still experiencing issues, please contact our support team on 01227 668901.
All services at Hendwr Holiday Park have been restored.
We are monitoring closely for any further issues.
We have encountered further issues at Hendwr Holiday Park
Investigation has resumed. We will provide further updates as soon as possible.
All services at Hendwr Holiday Park have been restored.
We are monitoring closely for any further issues.
We are aware of a fault affecting broadband and phone services at "West Mersea Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Par Sands Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Monte Carlo Parks Ltd - Seafield Caravan Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
The fault at Monte Carlo Parks Ltd - Seafield Caravan Park has been marked as resolved.
If you are still experiencing issues, please contact our support team on 01227 668901.
All services at Monte Carlo Parks Ltd - Seafield Caravan Park have been restored.
We are monitoring closely for any further issues.
We are currently aware of an outage affecting broadband and phone services in the Hampshire RG26 area(
382360: INCIDENT AFFECTING INTERNET AND PHONE SERVICES Last updated:(29 Jan 2026 14:33hrs) Status: Currently open. Location: Hampshire RG26. We have a network incident in the Hampshire RG26 area affecting phone and Internet services. Our team are looking into this and will provide an update by 16:30.
OFNL have updated that issue now fixed: Update (29 Jan 2026 16:22hrs) This incident was closed on Thursday, January 29th, 2026 at 16:22hrs. Update (29 Jan 2026 16:22hrs) Our team identified a fault within a key piece of equipment at this site and actions were taken to resolve the problem.
Work to restore service was completed at 16:00 on 29/01/2026. Customers should now find services to be working as expected. We will continue to monitor services to ensure they remain stable.
Any issues being experienced after this time should be treated as individual cases and reported in the usual manner.
We apologise again for the inconvenience caused and thank you for your patience throughout this issue.
We are aware of a fault affecting broadband and phone services at "Rye Harbour Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Steeple Bay Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Monte Carlo Parks Ltd - Seafield Caravan Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
The fault at Monte Carlo Parks Ltd - Seafield Caravan Park has been marked as resolved.
If you are still experiencing issues, please contact our support team on 01227 668901.
All services at Monte Carlo Parks Ltd - Seafield Caravan Park have been restored.
We are monitoring closely for any further issues.
We are aware of a fault affecting broadband and phone services at "Bodmin Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Bowland Fell Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are currently aware of an outage affecting broadband services on Beauport Holiday Park
We are investigating and working with the park to get the resolved as soon as possible.
Please do not reset your equipment during this time. We apologise for the inconvenience caused.
Engineers have now replaced faulty equipment onsite and connections should now be back online
Apologies for any inconvenience caused
We have spoken with the maintenance team on site who have confirmed that the ongoing outage is due to waterlogged equipment.
An engineer is being arranged to attend site to resolve this fault.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Hendwr Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Home Farm Holiday Centre"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Hendwr Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Riverview Country Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Sand-le-mere Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Dawlish Sands Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Hengar Manor Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
The fault at Hengar Manor Holiday Park has been marked as resolved.
If you are still experiencing issues, please contact our support team on 01227 668901.
All services at Hengar Manor Holiday Park have been restored.
We are monitoring closely for any further issues.
We have encountered further issues at Hengar Manor Holiday Park
Investigation has resumed. We will provide further updates as soon as possible.
All services at Hengar Manor Holiday Park have been restored.
We are monitoring closely for any further issues.
We are aware of a fault affecting broadband and phone services at "Plas Coch Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
The fault at Plas Coch Holiday Park has been marked as resolved.
If you are still experiencing issues, please contact our support team on 01227 668901.
All services at Plas Coch Holiday Park have been restored.
We are monitoring closely for any further issues.
We have encountered further issues at Plas Coch Holiday Park
Investigation has resumed. We will provide further updates as soon as possible.
All services at Plas Coch Holiday Park have been restored.
We are monitoring closely for any further issues.
We are aware of a fault affecting broadband and phone services at "Trewiston Farm Caravan Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Golden Coast Leisure Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
We are aware of a fault affecting broadband and phone services at "Turnberry Holiday Park"
Investigation has begun and we are working with the park to get the issues resolved as soon as possible.
Please do not reset your equipment during this time.
We apologise for the inconvenience caused.
The fault at Turnberry Holiday Park has been marked as resolved.
If you are still experiencing issues, please contact our support team on 01227 668901.
All services at Turnberry Holiday Park have been restored.
We are monitoring closely for any further issues.
We have been advised by park damage to the main electrical supply to the park has occurred
Scottish power on site currently repairing
No ETA can be provided
Please do not reset your equipment during this time