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Incidents

2nd April 2025

We are aware of a fault affecting broadband and phone services at "Silver Sands Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

  • We have raised this issue with the main circuit provider who have acknowledged a fault.

    We are awaiting further updates from them and will provide them here when they become available.

    Apologies for any inconvenience caused.

  • We are currently aware of an outage affecting broadband services on Coghurst Hall Holiday Park

    We are investigating and working with the park to get the resolved as soon as possible.

    Please do not reset your equipment during this time. We apologise for the inconvenience caused.

  • The fault at Coghurst Hall Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • We are aware of a fault affecting broadband and phone services at "Oaklands Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Oaklands Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Oaklands Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • 1st April 2025

    We are aware of a fault affecting broadband and phone services at "Oyster Bay Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Oyster Bay Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Oyster Bay Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Riverview Country Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Riverview Country Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Riverview Country Park have been restored.

    We are monitoring closely for any further issues.

  • We have been advised there is a power outage in the area

    Estimated resolution time is 4pm 01/04/2025

    Please do not reset your equipment during this time

  • We are aware of a fault affecting broadband and phone services at "Hedley Wood Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Hedley Wood Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Hedley Wood Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We have been advised by Park Holidays power work is happening on site

    Estimated resolution time is between 2-3pm today

    Please do not reset your equipment during this time

  • We are aware of a fault affecting broadband and phone services at "Malvern View Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Malvern View Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Malvern View Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Trelay Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Trelay Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Trelay Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • 31st March 2025

    We are currently aware of an outage affecting some broadband services on New Beach Holiday Park

    We are investigating and working with the park to get the resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at New Beach Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901

  • We are currently aware of an outage affecting some broadband services on Priory Hill Holiday Park

    We are investigating and working with the park to get the resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Priory Hill Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901

  • WiMAX (Wireless Broadband) Park Outage - Trelawne Manor Holiday Park

    We are currently aware of an outage affecting some broadband services on Trelawne Manor Holiday Park

    We are investigating and working with the park to get the resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Trelawne Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901

  • We are aware of a fault affecting broadband and phone services at "Amble Links Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Amble Links Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Amble Links Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We have encountered further issues at Amble Links Holiday Park

    Investigation has resumed. We will provide further updates as soon as possible.

  • All services at Amble Links Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Avon Estates Stratford Parks"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Avon Estates Stratford Parks has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Avon Estates Stratford Parks have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Amble Links Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Amble Links Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Amble Links Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We have encountered further issues at Amble Links Holiday Park

    Investigation has resumed. We will provide further updates as soon as possible.

  • All services at Amble Links Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Amble Links Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Amble Links Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Amble Links Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Amble Links Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Amble Links Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Amble Links Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Amble Links Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Amble Links Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Amble Links Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Amble Links Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Amble Links Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Amble Links Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • 30th March 2025

    We are aware of a fault affecting broadband and phone services at "Amble Links Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Amble Links Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Amble Links Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Amble Links Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Amble Links Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Amble Links Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Amble Links Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Amble Links Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Amble Links Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Amble Links Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Amble Links Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Amble Links Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We have encountered further issues at Amble Links Holiday Park

    Investigation has resumed. We will provide further updates as soon as possible.

  • All services at Amble Links Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • 29th March 2025

    We are aware of a fault affecting broadband and phone services at "Amble Links Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Amble Links Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Amble Links Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Amble Links Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Amble Links Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Amble Links Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We have encountered further issues at Amble Links Holiday Park

    Investigation has resumed. We will provide further updates as soon as possible.

  • All services at Amble Links Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We have encountered further issues at Amble Links Holiday Park

    Investigation has resumed. We will provide further updates as soon as possible.

  • All services at Amble Links Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We have encountered further issues at Amble Links Holiday Park

    Investigation has resumed. We will provide further updates as soon as possible.

  • All services at Amble Links Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We have encountered further issues at Amble Links Holiday Park

    Investigation has resumed. We will provide further updates as soon as possible.

  • All services at Amble Links Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Amble Links Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Amble Links Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Amble Links Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • 28th March 2025

    We are aware of a fault affecting broadband and phone services at "Amble Links Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Amble Links Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Amble Links Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Lossiemouth Bay Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Lossiemouth Bay Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Lossiemouth Bay Holiday Park have been restored.

    We are monitoring closely for any further issues.

  • We are aware of a fault affecting broadband and phone services at "Ribble Valley Holiday Park"

    Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

    Please do not reset your equipment during this time.

    We apologise for the inconvenience caused.

  • The fault at Ribble Valley Holiday Park has been marked as resolved.

    If you are still experiencing issues, please contact our support team on 01227 668901.

  • All services at Ribble Valley Holiday Park have been restored.

    We are monitoring closely for any further issues.