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WiMAX Outage - Smarden and surrounding area

We are currently aware of an outage affecting broadband and phone services in the Smarden and surrounding area area(s).

This is due to a UK Power Networks fault in the area with the current resultion time of: To Be confirmed

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

Power issues have now been resolved in the area.

We apologise for any inconvenience caused.

Thank you for your patience at this time.

Posted 1 week ago by Technical Support

Connectivity to the area has been restored but UK Power Networks still have an Open fault

We are monitoring the situation and we update once fault has been resolved

Please do not reset your equipment during this time

Posted 2 weeks ago by Technical Support

Update from UKPN

Current estimated resolution for the power cut in the area between 20:30 - 21:30pm 15/04/2024

Please do not reset your equipment during this time.

Posted 2 weeks ago by Technical Support