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FTTH Outage - BEDFORD

OFNL have alerted us of a large scale outage affecting services in BEDFORD:

300518: INCIDENT AFFECTING BROADBAND AND SERVICES Last updated:(12 Apr 2024 18:33hrs) Status: Currently open. Location: Bedford, MK40, MK42, MK43, MK44, MK45, and MK46. We are currently experiencing a network incident in Bedford, MK40, MK42, MK43, MK44, MK45, and MK46 affecting data services. Engineers are currently investigating the issue and will provide an update as soon as possible or within 2 hours. Please do not reset your equipment. We apologise for any inconvenience this may cause.

Work to restore service was completed at 01:00 on 13/04/2024. Customers should now find services to be working as expected. We will continue to monitor services to ensure they remain stable.

Any issues being experienced after this time should be treated as individual cases and reported in the usual manner.

We apologise again for the inconvenience caused and thank you for your patience throughout this issue.

Posted 2 weeks ago by Technical Support