Latest information on an outage affecting B49 Area on the OFNL network : 298714: INCIDENT AFFECTING BROADBAND AND VOICE SERVICES
Last updated:(27 Mar 2024 15:02hrs) Status: Currently open. Location: Alcester B49. We are currently experiencing a network incident in the Alcester B49 area affecting voice and data services. Engineers are currently investigating the issue and will provide an update as soon as possible.

Please do not reset your equipment.

We apologise for any inconvenience this may cause. Update (27 Mar 2024 19:11hrs) A Specialist team has been dispatched and they are expected at the break location at 20:15. Further updates will be provided once repair works commence.

We apologise again for the inconvenience caused and thank you for your patience. Update (27 Mar 2024 17:41hrs) Engineers have been investigating the problem and found that there is a fibre break about 1 kilometre from site. We are continuing to work to resolve this issue and a further update will be provided within 2 hours or as soon as possible.

We apologise again for the inconvenience caused and thank you for your patience.