Our engineer team was unable to get to the equipment last week due to high winds.

Our engineer are planning to attend site next week once it's safe to do so.

Customer may continue to see slower than normal speed during this time.

Apologies for the inconvenience caused.

Service was restored across Lydd, Greatstone and Dungeness at around 11:20am

If you are still without service please call our support team on 01227 668901

Unfortunately the winds were still too high for our engineer to safely get to one of our radio links. This does mean that some customers will be experience lower speeds than normal. Our engineer are due to return to site tomorrow early afternoon to re-attempt and rectify this issue.

Apologies for the inconvenience and thank you for your patience.

Engineers arrived on site at 8:30am. repairs are underway.

The airport have confirmed that a pole has fallen down and have sent photos of the damage for our engineer to assess.

This is our highest priority case currently and engineers will be dispatch at our earliest opportunity. With the current weather reports this is most likely to be tomorrow morning.

We have reported the issues to Lydd airport. They are carrying out a visual check and will report back to us.

If the equipment has fallen down as we suspect, we will unfortunately not be able to rectify until weather conditions are safe for our engineers to climb. This is a high priority case and we will resolve as soon as possible.

We apologise for the inconvenience caused and thank you for your patience.