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FTTH - OFNL Outage - Cambridge PE19, CB5. ELY CB6, CB7. Royston SG8.

We are currently aware of an outage affecting broadband and phone services on the OFNL network in the Cambridge PE19, CB5. ELY CB6, CB7. Royston SG8 areas.

OFNL are investigating the cause of this outage and will provide further updates as soon as possible or within the next two hours.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

Update (26 Sep 2023 09:49hrs) Work to restore service was completed at 09:15 on 26/09/2023. Customers should now find services to be working as expected. We will continue to monitor services to ensure they remain stable.

Any issues being experienced after this time should be treated as individual cases and reported in the usual manner.

We apologise again for the inconvenience caused and thank you for your patience throughout this issue.

Posted 1 year ago by Technical Support