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Service issues have been detected at Newhaven Holiday Park

We are aware of a fault affecting broadband and phone services at "Newhaven Holiday Park"

Investigation has begun and we are working with the park to get the issues resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

The fault at Newhaven Holiday Park has been marked as resolved.

If you are still experiencing issues, please contact our support team on 01227 668901.

All services at Newhaven Holiday Park have been restored.

We are monitoring closely for any further issues.

We have encountered further issues at Newhaven Holiday Park

Investigation has resumed. We will provide further updates as soon as possible.

All services at Newhaven Holiday Park have been restored.

We are monitoring closely for any further issues.

Following further investigation, damage was identified that requires additional engineering work to provide a permanent resolution.

An engineer has been scheduled to attend site on Monday 13 July to replace the affected infrastructure and complete the necessary repairs.

The park has been informed of the current status, and we remain in regular communication with all parties involved. We will continue to provide updates as the incident is managed and as further information becomes available.

Thank you for your patience and understanding while work continues to restore service.

We are continuing to work closely with the park and our service partners to restore service as quickly as possible. We are actively seeking updates and doing everything we can to help drive progress toward a resolution. We appreciate your patience and will provide further updates as soon as more information becomes available