We are currently aware of an outage in Ashford and surrounding areas. This will also effect speeds in Romney Marsh, Evegate and Lydd.
Please do not reset your equipment.
Service is now restored. Apologies for any inconvenience.
Our engineer has installed replacement equipment and customers services are now being restored.
Engineer teams are monitoring.
Our network team has managed to restore service to some customers. Please continue to bear with us as we replace the failed equipment.
Our engineer is now on site. They are now investigating a suspected equipment failure.
An engineer is en route to the core site to investigate
