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FTTH Outage - Branston DE13 / DE14 Area

We are currently aware of an outage from OFNL affecting a small amount broadband and phone services in Branston DE13 / DE14 post code area's

We are investigating the cause of this outage and will provide further updates as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

The fault Branston has been marked as resolved.

If you are still experiencing issues, please contact our support team on 01227 668901

from OFNL:

Update (13 Jun 2025 08:59hrs) The engineering team is due to reattend site today 13/05/2025 to continue investigating the fibre optic cable fault.

Due to the complexity of the fault, fixing the fibre optic cable will take time.

Further updates will be provided when new information becomes available. Update (12 Jun 2025 18:22hrs) We have identified the cause is a suspect break in a fibre optic cable.

Engineers have attended site this afternoon to trace the fault. This work will continue into this evening.

It is highly likely that we will not be able to fix the fault tonight and that work on the fault will continue tomorrow.

Further updates will be provided as soon as possible.