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Parks outage - Brynteg Holiday Park

We are currently aware of an outage affecting broadband services on Brynteg Holiday Park

We are have spoken with the park who have confirmed some equipment has fallen down on site due to the recent storm.

We are working with the park to get an engineer visit arranged to get this restored. Updates will be provided here once we know more.

Please do not reset your equipment during this time. We apologise for the inconvenience caused.

The fault at Brynteg Holiday Park has been marked as resolved.

If you are still experiencing issues, please contact our support team on 01227 668901

We are aware of a further fault affecting broadband and phone services at Brynteg Holiday Park

A further engineer visit has been booked in to attend in the next 72 hours to get this resolved. Updates will be made available once the engineer is on site

Please do not reset your equipment during this time. We apologise for the inconvenience caused.

This outage has now been resolved. If you have any further issues following on from this, please contact us and we will look into this for you.

An engineer visit has been booked and is due to attend site within the next 48 hours to get this outage fixed.

Please do not reset your equipment during this time. We apologise for the inconvenience caused.