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Network Outage effecting Broadband and voice services in Lympne and surrounding areas

We are currently experiencing a loss of broadband and voice services in Lympne and surrounding areas

We are currently investigating the issue , and will update when we have further information

We apologise for any inconvenience caused and please do not reset your equipment during this time.

Our engineers attended the main repeater site earlier this afternoon and found the cause to be a localized power fault. This has been resolved and the main repeater site is now back online.

Apologies for any disruption.

Posted 3 years ago by Technical Support

Our engineers have resolved the issue on site and all connections should now be back online. If you do still have an issue please call our support team on 01227668901 opt2

Once again apologises for any inconvenience caused .

Posted 3 years ago by Technical Support

We have not been able to resolve the issue remotely, so engineers are on their way to investigate.

We will advise further once we have more information

We apologise for any inconvenience caused and please do not reset your equipment during this time.

Posted 3 years ago by Technical Support