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Power Outage effecting Broadband and Voice services in the TN24 Ashford and Surrounding areas

We are currently experiencing a power outage effecting our equipment for broadband and voice services in the TN24 Ashford and surrounding area due to a UKPowerNetwork fault

Our latest update is power should be restored between 14:30 - 15:30pm we will post any further updates as it follows.

Please do not reset your equipment.

We apologise for any inconvenience caused during this time.

The faulty equipment has now been replaced and connections should now be back online as normal.

We apologise again for the inconvenience caused and thank you for your patience

Posted 2 years ago by Technical Support

UKpower networks have resolved the power issues, however some of our equipment has failed to come back online.

We have engineers arranging access to site to investigate why this is still offline. - Please do not reset your routers

We will supply further updates in due coarse

Apologies for the inconvenience caused, and thank you for your patience

Posted 2 years ago by Technical Support