OFNL currently have an issue affecting FTTH connections in the Dartford DA1 postcode area, they are aware of this and investigating, tis is the latest update we have:
196368 : INCIDENT AFFECTING BROADBAND AND VOICE SERVICES
Last updated:(11 Oct 2021 07:56hrs) Status: Currently open. Location: Dartford DA1. We are currently experiencing a network incident in Dartford affecting voice and data services. Engineers are currently investigating the issue and will provide an update as soon as possible or within 2 hours.
Please do not reset your equipment.
We apologise for any inconvenience this may cause.