We are currently aware of an outage effecting the ST19 area of PENKRIDGE. OFNL have provided the following information
313825: INCIDENT AFFECTING BROADBAND AND VOICE SERVICES
Last updated:(25 Jul 2024 07:36hrs)
Status: Currently open.
Location: Penkridge ST19.
We are currently experiencing a network incident in Penkridge, ST19 affecting voice and data services. Engineers are currently investigating the issue and will provide an update as soon as possible or within 2 hours.
Please do not reset your equipment.
We apologise for any inconvenience this may cause. Update (25 Jul 2024 09:24hrs) Engineers have been investigating the problem and found that there is an equipment failure at site, an Engineer is on route to site with a replacement part and is expected to arrive just after 12:00pm. We are continuing to work to resolve this issue and a further update will be provided within 2 hours or as soon as possible.
We apologise again for the inconvenience caused and thank you for your patience.