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FTTH Connections in Wallyford, EH21 area

OFNL are aware of an issue affecting FTTH customers in the Wallyford, EH21 area , added to our status page as have quite a few customers in that area

[189725] : INCIDENT AFFECTING BROADBAND SERVICES
Last updated:(30 Jul 2021 15:20hrs) Status: Currently open. Location: Wallyford EH21. We are currently experiencing a network incident in Wallyford affecting data services. Engineers are currently investigating the issue and will provide an update as soon as possible or within 2 hours.

Please do not reset your equipment.

We apologise for any inconvenience this may cause. No updates for this incident yet.

Update (30 Jul 2021 17:12hrs) Engineers have been tasked to site to investigate further and have an ETA of 19:00.

We are continuing to work to resolve this issue and a further update will be provided within 2 hours.

We apologise again for the inconvenience caused and thank you for your patience.

Posted 2 years ago by Technical Support