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Incidents

1st October 2021

WiMAX (Wireless Broadband) Power outage effecting Broadband and Voice services on Carlton Meres holiday park

We are currently experiencing a power outage effecting our equipment for broadband and voice service on Carlton meres holiday park.

We currently have an estimate fix for power between 13:30pm - 14:30pm. We will update this page with any further updates.

Please do not reset your equipment during this time, we apologise for any inconvenience caused.

  • Our repeater is currently back online and wimax connections now working, however UPpowernetworks advised it could be 13.30 -14.30 before rectification, so there may be further outages before that time. Apologies for any inconvenience caused

    • 29th September 2021

    WiMAX (Wireless Broadband) Some Wimax connections at Alberta Holiday Park

    We are currently aware of an issue affecting one of the repeaters at Alberta Holiday Park, where there is an issue with the power supply there. Park holidays are awaiting an electrician to investigate and fix the issue.

    Please do not reset your routers.

    Apologies for any inconvenience caused

  • Our engineers have now resolved the issue at the repeater and all connections should now be working as normal.

    Apologies for any inconvenience caused

  • The Park have restored power to the Repeater, but this has not brought it back online. We have an engineer booked to investigate further today.

    Apologies for any inconvenience caused

    • 26th September 2021

    WiMAX (Wireless Broadband) Wimax connections in Preston Parks area Ramsgate

    We are currently aware of an issue affecting Wimax connections in Preston Parks area Ramsgate, Kent.

    Please do not reset your equipment

    Apologies for any inconvenience caused, We will update with more information once we have it.

  • The power to the repeater has now come back on . Wimax connections should now be working as normal. Apologies for any inconvenience caused

    • WiMAX (Wireless Broadband) Partial outage on Suffolk Sands Holiday Park

    We are aware of an issue effecting parts of Suffolk Sands Holiday Park. The problem is being investigated, and we hope to have it resolved soon. Please do not reset your equipment, your connection will restore once the issue is resolved.

  • The power issues affecting Suffolk Sands have now been resolved and connections should all be back online ok Apologies for any inconvenience caused