Some systems are experiencing issues

Scheduled Maintenance

3rd Party Planned Maintenance - Tonbridge
Scheduled for Thursday 23rd June 2022 at 00:00
3rd Party Planned Maintenance - Hounslow
Scheduled for Friday 24th June 2022 at 00:00
3rd Party Planned Maintenance - London
Scheduled for Monday 27th June 2022 at 22:00
3rd Party Planned Maintenance - Musselburgh
Scheduled for Wednesday 29th June 2022 at 18:00
3rd Party Planned Maintenance - Taunton
Scheduled for Thursday 30th June 2022 at 00:00
3rd Party Planned Maintenance - Pevensey
Scheduled for Thursday 30th June 2022 at 00:00
3rd Party Planned Maintenance - Lincoln
Scheduled for Thursday 30th June 2022 at 00:00
3rd Party Planned Maintenance - Crowthorne
Scheduled for Friday 1st July 2022 at 00:00
3rd Party Planned Maintenance - Reading
Scheduled for Friday 1st July 2022 at 00:00
3rd Party Planned Maintenance - London
Scheduled for Friday 1st July 2022 at 00:00
3rd Party Planned Maintenance - Slough
Scheduled for Monday 4th July 2022 at 22:00
OFNL Planned 3rd Party Maintenance - Musselburgh
Scheduled for Tuesday 5th July 2022 at 00:00
3rd Party Planned Maintenance - Burton on Trent
Scheduled for Wednesday 6th July 2022 at 00:00
3rd Party Planned Maintenance - Reading
Scheduled for Thursday 7th July 2022 at 00:00
3rd Party Planned Maintenance - Aldershot
Scheduled for Thursday 7th July 2022 at 00:00
3rd Party Planned Maintenance - Crowthorne
Scheduled for Thursday 7th July 2022 at 00:00
3rd Party Emergency Maintenance - Rochester
Scheduled for Thursday 7th July 2022 at 01:00
3rd Party Planned Maintenance - Sudbury
Scheduled for Thursday 14th July 2022 at 00:00
Planned Maintenance - Fareham
Scheduled for Monday 18th July 2022 at 00:00
3rd Party Planned Maintenance - Grays
Scheduled for Tuesday 19th July 2022 at 00:00
OFNL Planned 3rd Party Maintenance - Surrey
Scheduled for Tuesday 9th August 2022 at 00:00

Incidents

16th June 2022

Work has been completed to repair the fibre network on park, all users should now be logging in again.

If you continue to have any issues please contact out support team.


We are aware of an issue affecting Fibre connections at Park Holidays Broadland sands park We are dealing with the park to get this issue resolved.

Please do not reset your routers

Apologies for any inconvenience caused

  • Update

    Engineers have been able to repair damage to the fibre network. All users should now be logging in. If you continue to have any issues please contact our support team.

    Apologies for any inconvenience this may have caused.


    Unfortunately we have been unable to get the Fibre connections back online with the park staff . We are arranging to get an engineer out tomorrow to investigate onsite.

    We will provide further updates when we have it.

    Apologies for any inconvenience caused

  • 15th June 2022

    No incidents reported

    14th June 2022

    The is a UK power Network outage currently affecting services around the Faversham area.

    We have an engineer en-route to power our Dunkirk mast to restore service. All other services will resume once power is restored.

    Uk Power Network currently estimate the power will be back on: 14 Jun 19:30 - 20:30

    Apologies for any inconvenience caused. Please do not reset your equipment during this time.

  • UK power have now resolved the power issues and connections are now back on mains power. Apologies for any inconvenience caused

  • We are aware of an issue affecting Wimax connections in the Stockbury and the surrounding area.

    we will be updating this page with further updates.

    Please do not reset your router. Apologies for any inconvenience caused.

  • The equipment in the area is now back online.

    This issue has been closed as of 10:24am 15th June 2022.

    Apologies for any inconvenience caused during this time.

  • 13th June 2022

    No incidents reported

    12th June 2022

    No incidents reported

    11th June 2022

    No incidents reported

    10th June 2022

    No incidents reported