Some systems are experiencing issues

Stickied Incidents

1st May 2024

FTTH Outage - BEDFORDSHIRE

OFNL have made us aware of an issue affecting broadband connections in the BEDFORDSHIRE area:

302910: INCIDENT AFFECTING BROADBAND AND VOICE SERVICES Last updated:(01 May 2024 17:07hrs) Status: Currently open. Location: Bedfordshire MK40, MK42 ,MK43, MK44, MK45, MK46. We are currently experiencing a network incident in the Bedfordshire MK4 area affecting voice and data services. Engineers are currently investigating the issue and will provide an update as soon as possible. Please do not reset your equipment. We apologise for any inconvenience this may cause.

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Incidents

7th June 2022

WiMAX (Wireless Broadband) Wimax connections in the Elvington & Eythorne Areas of Kent

We are aware of an issue affecting Wimax connections in the Elvington & Eythorne Areas of Kent.

This is due to a cable fault. We are arranging for this to be replaced.

Please do not reset your router. Apologies for any inconvenience caused

  • Engineers replaced faulty cable and all was back online on 8Th June 16.45hrs

    Apologies for any inconvenience caused.

  • We have arranged access for engineers to replace faulty cables tomorrow morning

    • WiMAX (Wireless Broadband) Wimax connections at Park holidays Beauport Park in the Braeside area

    We are aware of an issue affecting Wimax connections at Park holidays Beauport Park in the Braeside area

    We are currently working with Park staff to try and resolve this issue.

    Please do not reset your router. Apologies for any inconvenience caused

  • Park staff have now managed to get this back online.

    Apologies for any inconvenience caused

    • We are aware of an issue affecting wimax connections in the Dargate/ Faversham and surrounding areas

    We are aware of an issue affecting wimax connections in the Dargate/ Faversham and surrounding areas, due to a power cut.

    we have engineers enroute to try to power by generator during the outage.

    Please do not reset your router. Apologies for any inconvenience caused

  • Our engineers have left site as has been steady for while now

  • The mains power has been restored and is currently being monitored.

    Apologies for any inconvenience caused