Some systems are experiencing issues

Stickied Incidents

12th July 2026

We are currently aware of an outage affecting broadband services on Bovisand Lodge Holiday Park

Power cut information for PL9 0AA

nationalgrid information message:

We were alerted at 3:11pm this afternoon and our engineers are working to get your electricity back on as quickly as possible. We're sorry for the disruption.

We give you our best estimate for when your power will be back on, based on what we know at the time. Times might change if we face unexpected challenges getting to the fault. These times show when the last person in the area will have power back - most of you will be reconnected before this.

We estimate that power will be restored by: 5:30pm this evening

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

26th June 2026

We are currently aware of an outage affecting broadband services on Trevella Holiday Park

We are investigating and working with the park to get the resolved as soon as possible.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

  • We have found equipment has failed. we have an engineer booked for Wednesday 1st July to replace the faulty equipment

    Apologies for any inconvenience caused during this outage.

  • View Scheduled Maintenance

    Incidents

    6th May 2022

    We are currently aware of an outage in Manston and surrounding areas.

    Our network team are investigating this look to have it resolved asap.

    Please do not reset your routers thank you

  • The issue has now been resolved and all connections should be back online in the Manston and surrounding areas.

    Apologies for any inconvenience caused by this outage.