Stickied Incidents

20th October 2025

Intermittent Service Issues affecting the Maidstone and Chatham Area

We are aware of a fault affecting some of our core equipment around the Maidstone and Chatham area.

This is currently causing intermittent loss of service, please be assured we have an engineer scheduled to attend this morning to investigate further.

We'll post any further updates below.

We appreciate your patience during this time, and apologise for any inconvenience this has caused.

View Scheduled Maintenance

Incidents

15th September 2021

WiMAX (Wireless Broadband) Wimax connections in Ulcombe and Pye Corner area

We are currently aware of an issue affecting some Wimax connections in Ulcombe and Pye Corner area

Please do not reset your routers

Apologies for any inconvenience caused

We have now managed to access the equipment remotely and it is now all back online

Your connections should now be working as normal.

Apologies for any inconvenience caused

We have unfortunately been able to get the equipment back online this evening. We will have engineers onsite in the morning. Apologies for any inconvenience caused