Some systems are experiencing issues

Stickied Incidents

1st May 2024

FTTH Outage - BEDFORDSHIRE

OFNL have made us aware of an issue affecting broadband connections in the BEDFORDSHIRE area:

302910: INCIDENT AFFECTING BROADBAND AND VOICE SERVICES Last updated:(01 May 2024 17:07hrs) Status: Currently open. Location: Bedfordshire MK40, MK42 ,MK43, MK44, MK45, MK46. We are currently experiencing a network incident in the Bedfordshire MK4 area affecting voice and data services. Engineers are currently investigating the issue and will provide an update as soon as possible. Please do not reset your equipment. We apologise for any inconvenience this may cause.

  • OFNL have restored services to the area.

    Thank you for your patience.

    • View Scheduled Maintenance

    Incidents

    1st September 2021

    FTTH distruption

    We are aware of an issue effecting FTTH connections in multiple areas. Our second line team are investigating urgently.

    Apologies for any inconvenience this may have caused. Please do not reset your equipment.

  • The issues affecting some FTTH connections yesterday have been resolved.

    If you are still having any issues, please contact our support team in the usual manner.

    Apologies for any inconvenience caused.

    • WiMAX (Wireless Broadband) Incident effecting Data and Voice services on Seaview Holiday Park

    We are currently investigating an incident effecting our equipment for broadband and voice services on Seaview Holiday Park.

    We apologise for any inconvenience caused.

    Do not reset your equipment during this time.

  • This issue has now been resolved and all connections should now be back online. If you do continue to have issues please contact us.

    Apologies for any inconvenience caused.