Some systems are experiencing issues

Incidents

1st September 2021

We are aware of an issue effecting FTTH connections in multiple areas. Our second line team are investigating urgently.

Apologies for any inconvenience this may have caused. Please do not reset your equipment.

  • The issues affecting some FTTH connections yesterday have been resolved.

    If you are still having any issues, please contact our support team in the usual manner.

    Apologies for any inconvenience caused.

  • We are currently investigating an incident effecting our equipment for broadband and voice services on Seaview Holiday Park.

    We apologise for any inconvenience caused.

    Do not reset your equipment during this time.

  • This issue has now been resolved and all connections should now be back online. If you do continue to have issues please contact us.

    Apologies for any inconvenience caused.

  • 31st August 2021

    No incidents reported

    30th August 2021

    No incidents reported

    29th August 2021

    No incidents reported

    28th August 2021

    No incidents reported

    27th August 2021

    No incidents reported

    26th August 2021

    WiMAX (Wireless Broadband) Park Holidays Harts Park -wimax issues

    we are currently aware of an issue affecting some wimax connections at Park Holidays Harts Park

    We will update once we have further information.

    Please do not reset your equipment. Apologies for any inconvenience caused

  • This issue has now been resolved and all connections should be working as normal.

    Apologies for any inconvenience caused