Some systems are experiencing issues

Stickied Incidents

1st May 2024

FTTH Outage - BEDFORDSHIRE

OFNL have made us aware of an issue affecting broadband connections in the BEDFORDSHIRE area:

302910: INCIDENT AFFECTING BROADBAND AND VOICE SERVICES Last updated:(01 May 2024 17:07hrs) Status: Currently open. Location: Bedfordshire MK40, MK42 ,MK43, MK44, MK45, MK46. We are currently experiencing a network incident in the Bedfordshire MK4 area affecting voice and data services. Engineers are currently investigating the issue and will provide an update as soon as possible. Please do not reset your equipment. We apologise for any inconvenience this may cause.

  • OFNL have restored services to the area.

    Thank you for your patience.

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    Incidents

    24th July 2021

    WiMAX (Wireless Broadband) Park holidays - Beauport Wimax connections in Woodman Lane area

    We are currently aware of an issue affecting Park holidays - Beauport Park, Wimax connections in the Woodman Lane area.

    This is due to a power issue affecting the repeater which the park have an electrician investigating this morning.

    Please do not reset your routers. Apologies for any inconvenience this may cause

  • This issue was resolved from around 9.35AM today. If you still are unable to connect to your Vfast Wifi please call our support team on 01227668901 opt 2

    Apologies for any inconvenience this may have caused.

  • We have had an engineer onsite today however we are still not getting power to our equipment .

    Park Holidays have an electrician booked to investigate further tomorrow 30/7/21

    We will advise further once we get more information. Once again we apologise for any inconvenience this outage has caused

  • Park Holidays have now restored the power to the Woodman Lane area , but our equipment has not come back online.

    We have an engineer booked to investigate further on 29/7/21

    We will advise further once we get more information.

  • Park Holidays have advised that the power issue affecting some of the Woodman Lane area wimax connections could be down for a few days as they need to get a cherry picker in to complete further electrical works in the area, to restore power to our repeater.

    We will provide an update once we get any further information. Please do NOT reset your routers in the meantime.

    Apologies again for any inconvenience caused.