We are currently experiencing an issue affecting inbound email to our mailboxes.
Emails sent to us may be delayed. Most messages should remain queued and be delivered once the issue is resolved, however there is a possibility that some emails may not arrive.
This may result in delays to new tickets and responses.
What to do:
If your query is urgent, please contact us by phone or web chat.
If you have already sent an email and do not receive a response, please follow up using an alternative contact method
Customers using @vfast.co.uk email addresses may experience issues with: Sending and Receiving emails and Accessing the webmail client
We are actively investigating and will provide an update as soon as possible.
We are continuing to investigate the issue affecting inbound email to our @vfast.co.uk mailboxes.
Services are gradually being restored, but delays may still be experienced while systems return to normal operation.
We are actively monitoring progress and working to fully resolve the issue.
Next update: within the next few hours
If your query is urgent, please continue to contact us by phone or web chat.
