We are currently aware of an outage affecting broadband and phone services in Sittingbourne, Selling, Whitstable and surrounding areas
We are investigating the cause of this outage and will provide further updates as soon as possible.
Please do not reset your equipment during this time. We apologise for the inconvenience caused.
We believe the issue to now be resolved and connections should now be back online as normal
We are currently aware of a further outage affecting broadband and phone services in Sittingbourne, Selling, Whitstable and surrounding areas
We are investigating the cause of this outage and will provide further updates as soon as possible
A power fault was found and fixed so this incident has now been marked as resolved.
If you are still experiencing issues, please contact our support team on 01227 668901
The fault appears to have been located and fixed.
We are monitoring this to confirm stability and will provide an update when we're happy this is fully back online
