We are currently aware of an issue affecting some Wimax connections in the Lympne Area of Kent.
We have engineers on their way to investigate the issue.
Please do not reset your routers. Apologies for any inconvenience caused
The main link has now been restored to the Lympne area of Kent and all connections should now be back online. If you continue to have any issues please contact us.
Apologies for any inconvenience caused.
Our engineers and network team have managed to get the majority of customers who were off in the Lympne area, back online via a temporary link whilst we are still working on getting the main link back online.
You May however experience slower speeds than usual.
We will update further once more information is available.
Once again Apologies for any inconvenience caused.
Unfortunately our engineers have not been able to resolve the issue affecting some customers in the Lympne Area.
We hope we will be able to get this resolved tomorrow morning.
We will advise further once we have more information. Please do not reset your routers.