Some systems are experiencing issues

Stickied Incidents

1st May 2024

FTTH Outage - BEDFORDSHIRE

OFNL have made us aware of an issue affecting broadband connections in the BEDFORDSHIRE area:

302910: INCIDENT AFFECTING BROADBAND AND VOICE SERVICES Last updated:(01 May 2024 17:07hrs) Status: Currently open. Location: Bedfordshire MK40, MK42 ,MK43, MK44, MK45, MK46. We are currently experiencing a network incident in the Bedfordshire MK4 area affecting voice and data services. Engineers are currently investigating the issue and will provide an update as soon as possible. Please do not reset your equipment. We apologise for any inconvenience this may cause.

  • OFNL have restored services to the area.

    Thank you for your patience.

    • View Scheduled Maintenance

    Incidents

    30th June 2021

    WiMAX (Wireless Broadband) Steeple Bay Sewage Plant outage

    Due to an electrical fault the park has lost power to the Sewage Plant area which has resulted in our transmitters losing power as well They currently have engineers working on the issue.

    We'll keep you updated and Please do not reset your router

  • Power issue resolved

    • Lydd on Sea - Greatstone - Essential power works

    Apologies for the disruption to some WiMax services in the Lydd on sea and Greatstone area.

    There is essential power works taking place and we expect this t be restored within around 20 minutes.

    Please do not reset your equipment

  • Power has been restored.

    • 29th June 2021

    Beauport Holiday Park - Partial Outage

    UK Power networks is doing work in the area that is effecting the power of our equipment. Work is estimated to be completed by around 1:30pm.

    Please do not reset your equipment.

    Sorry for any inconvenience caused.

  • Our equipment was brought back online at 4:18pm this afternoon. Apologies for any inconvenience caused.

    Please be advised there will be 3rd Party maintenance in the Park tomorrow afternoon.

    • 27th June 2021

    WiMAX (Wireless Broadband) Park Holiday New Beach Park Wimax connections

    We are currently aware of an issue affecting some wimax connections on Park Holidays New Beach park.

    Please do not reset your routers in the meantime.

    We will update once we have further information. Apologies for any inconvenience caused.

  • The Issue at New Beach has now been resolved and all connections should now be back online.

    Apologies for any inconvenience caused.

  • The outage was reported to the Park at 10.15 am. We have asked for Maintenance to check power. We are currently awaiting an update