Stickied Incidents

6th January 2026

Park Holidays Outage - Solent Breezes

We are currently aware of an outage affecting broadband services on Solent Breezes Holiday Park

We are investigating and working with the park to get the resolved as soon as possible.

An electrician has been scheduled to attend this morning to replace a faulty cable.

Please do not reset your equipment during this time.

We apologise for the inconvenience caused.

The issue with the power cable has been identified to be a much larger fault - a contractor will be attending park this afternoon to assist in the repair of this, and an electrician will re-attend tomorrow morning with an expected reconnection time of 12 noon tomorrow.

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Incidents

4th June 2021

Bettshanger Repeater Outage

We are aware of an outage in the Bettshanger area. There is currently an electrician on site investigating a power trip issue.

Please do not reset your equipment.

Power to the repeater is now back. Connections should restore themselves.

Apologies for the disruption

Park Holidays - West Mersea park - Wimax connections

We are aware of a park wide outage on West Mersea Holiday Park. Staff have advised us there is no power across the whole park at this time and are working to get things back up and running as quickly as they can.

Please do not reset your equipment at this time.

The power issue affecting Wimax connections has now been resolved and connections should now be back online.

Apologies for any inconvenience caused.

WiMAX (Wireless Broadband) Park Holidays - Solent Breezes park - Wimax connections

We are aware of an issue affecting some of the Park Holidays Solent Breezes wimax connections.

We are currently investigating and will provide further information in due coarse.

Apologies for any inconvenience caused. Please Do NOT reset your routers.

This has now been resolved and all connections should now be back online.

Apologies for any inconvenience caused.