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Incidents

23rd February 2021

WiMAX (Wireless Broadband) Partial Loss of service at Oaklands Holiday Park

Service has been restored to Oaklands Holiday Park. We are sorry for any inconvenience this may have caused.

OFNL INCIDENT AFFECTING BROADBAND SERVICES - Shifnal, TF11

Last updated:(23 Feb 2021 10:05hrs) Status: Currently open. Location: Shifnal, TF11. We are currently experiencing a network incident in Shifnal affecting data services. Engineers are currently investigating the issue and will provide an update as soon as possible or within 2 hours.

Please do not reset your equipment.

We apologise for any inconvenience this may cause.

  • Update (23 Feb 2021 12:37hrs) This incident was closed on Tuesday, February 23rd, 2021 at 12:37hrs.

    • 17th February 2021

    WiMAX (Wireless Broadband) Wimax connections at Chichester Lakeside , Ivyview area

    We are currently aware of an issue affecting our repeater at Chichester Lakeside covering the Ivyview and surrounding area.

    We are currently investigating this issue. Apologies for any inconvenience this may cause.

    Please do not reset your equipment

  • Our Engineers have now resolved the issue and all connections should now be back online.

    Once again , apologies for the loss of service and any inconvenience this may have caused.

  • We have unfortunately been unable to restore the connection to the Ivyview area of Chichester Lakeside.

    We have an engineer booked onsite tomorrow morning.

    Apologies for any inconvenience this may cause. Please do Not reset your equipment

    • Outage in Eastry and Bettshanger

    We are currently aware of an outage effecting the Eastry and Bettshanger areas. Please do not reset your equipment.

  • The incident effecting these areas was found to be a local power issue that has now all been resolved. Service should continue operating as expected again.

    Apologies for any inconvenience caused and thank you for your patience.

    • 16th February 2021

    WiMAX (Wireless Broadband) WiMax Outage - Ash and surrounding areas

    We are currently aware of an outage in Ash and surrounding areas. Please do not reset your equipment

  • A power fault has been identified and resolved at our host site. All connectivity has been restored.

    Apologies for any inconvenience this may have caused.