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VoIP and Phone Line Disruption

We are aware of issues effecting VoIP and voice services. BT have performed maintenance on an IP exchange this morning that is having an impact on voice services.

We are working closely directly with BT to get services operational as soon as possible. We are also putting measures in place to restore outbound calling.

We apologise for any inconvenience this may cause.

We are seeing VoIP and phone services starting to return to normal, we still have a open case with BT working along side them to understand the route cause to prevent a reoccurrence of this issue.

This incident is still considered open and being investigated.